Privacy Policy

Belzeb Wellness Privacy Policy

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Belzeb Wellness ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.


1. Information We Collect

We collect the following types of information:

Personal Information:

  • Name, email address, phone number, and mailing address

  • Payment information when you purchase products or services through our website

  • Information you provide when requesting appointments, consultations, or contacting us

  • Opt-in records and timestamps for SMS, email, and other communication channels

Non-Personal Information:

  • IP address, browser type, operating system, and device information

  • Website usage data and analytics

  • Cookies and similar tracking technologies

Customer Communication:

  • Records of inquiries and customer support requests

  • Appointment details and communication preferences

  • Purchase history, service history, and customer feedback


2. How We Use Your Information

We use collected information to:

  • Process and fulfill product orders

  • Schedule appointments and respond to inquiries

  • Provide customer support

  • Process payments securely

  • Communicate regarding your orders, appointments, and requested services

  • Send promotional emails or SMS messages only when you have provided consent

  • Improve our website, products, and customer experience

  • Protect against fraud and unauthorized activity

  • Maintain records of your communication preferences and consent


3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

If you opt into our SMS messaging services, you agree to receive text messages related to Belzeb Wellness products and services, including appointment reminders, order updates, customer support, and important account notifications.

Opt-In & Consent:

  • You will only receive text messages after providing your express consent.

  • We maintain timestamped records of all SMS opt-ins.

  • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable federal and state laws.

Opt-Out Instructions:

  • Reply STOP at any time to cancel SMS communications.

  • You will receive one final confirmation message, after which no additional messages will be sent unless you opt in again.

  • All opt-out requests are processed promptly.

Message Frequency & Content:

  • Message frequency varies based on your interactions with Belzeb Wellness.

  • Messages relate to purchases, appointments, customer support, wellness services, and information you have requested.

  • Promotional messages are only sent with your consent.

Help & Support:

  • Reply HELP for assistance or contact us at [Business Email].

  • Customer support is available during normal business hours.

Carrier Information:

  • Standard message and data rates may apply.

  • Mobile carriers are not responsible for delayed or undelivered messages.

  • Supported carriers include AT&T, Verizon, T-Mobile, and most major U.S. carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may only be shared with trusted service providers that support our customer communications. All other categories specifically exclude text messaging originator opt-in data and consent. This information will never be shared with third parties for marketing purposes.

We maintain appropriate safeguards to protect SMS consent records and customer communication preferences.


4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information.

We may share information with:

Service Providers:

  • Shopify and payment processors to securely process purchases

  • Appointment scheduling and customer communication providers

  • SMS providers solely for delivering messages you have consented to receive

  • Website hosting, analytics, and technical support providers

All service providers are contractually required to protect your information.

Legal Compliance:

We may disclose information if required by law, legal process, or to protect our legal rights, customers, or property.

Business Transfers:

If Belzeb Wellness is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction while remaining subject to this Privacy Policy.

All of the above categories exclude text messaging originator opt-in data and consent, except as required to deliver SMS services.


5. Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information, including:

  • Encryption of sensitive information when appropriate

  • Secure payment processing

  • Access controls and authentication procedures

  • Regular software updates and security monitoring

  • Employee awareness regarding data privacy

  • Backup and disaster recovery procedures

While we strive to protect your information, no Internet transmission or electronic storage method can be guaranteed to be completely secure.


6. Cookies & Tracking Technologies

Belzeb Wellness uses cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze website traffic and performance

  • Enhance the shopping experience

  • Measure the effectiveness of marketing campaigns

You may disable cookies through your browser settings; however, some website features may not function properly.


7. Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

  • Access your personal information

  • Request corrections or updates

  • Request deletion of your personal information

  • Opt out of marketing emails using the unsubscribe link

  • Opt out of SMS communications by replying STOP

  • Withdraw consent for future communications

  • Request information about how your data is processed

To exercise these rights, please contact us using the information below.


8. Third-Party Links

Our website may contain links to third-party websites or services. Belzeb Wellness is not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.


9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices or legal requirements. Any updates will be posted on this page with a revised Effective Date. Continued use of our website constitutes acceptance of the updated policy.


10. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us:

Belzeb Wellness

Phone:  561-660-7888

Email: info@belzeb.net

Website: https://belzebwellness.com

By using our website, purchasing our products, or using our services, you acknowledge and agree to this Privacy Policy.